Zaren Tours

Contact Us

Have questions about our tours? Want to create a custom itinerary? We're here to help!

Our Office

  • Address:
    116 Chataway Blvd,
    Winnipeg, MB R3P 0A3,
    Canada
  • Phone:
    +1 (204) 869-9174
  • Email:
    ask@zaren-flusskreuzfahrten.com
  • Business Hours:
    Monday - Friday: 9:00 AM - 6:00 PM EST
    Saturday: 10:00 AM - 4:00 PM EST
    Sunday: Closed

Send Us a Message

Frequently Asked Questions

You can book our tours directly through our website by selecting your desired tour and following the booking process. Alternatively, you can contact our team by phone or email for assistance with your booking.

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and bank transfers. For group bookings, we can also arrange special payment terms.

Yes! We specialize in creating custom tour experiences. Contact our team with your preferences and requirements, and we'll work with you to design the perfect itinerary.

Our standard cancellation policy allows for full refunds up to 30 days before the tour start date. Cancellations within 30 days may be subject to fees. Please refer to our detailed cancellation policy for specific terms.

24/7 Emergency Contact

For urgent matters outside of business hours, please call our emergency support line:

+1 (204) 869-9174

Please note: This number is for emergencies only. For general inquiries, please use our regular contact methods during business hours.