Payment Policy

Accepted Payment Methods

At Zaren Flusskreuzfahrten Tours, we accept the following payment methods for your convenience:

• Credit Cards (Visa, MasterCard, American Express)
• PayPal
• Direct Bank Transfer
• Debit Cards

PayPal Payments

When choosing PayPal as your payment method:

• You will be redirected to the secure PayPal payment page
• Log in with your PayPal credentials to confirm the payment
• You can pay even without a PayPal account using the "Pay with Debit/Credit Card" option
• The payment will be processed in Canadian Dollars (CAD)

Important: Your tour documentation will be sent to the address registered with your PayPal account. Please ensure your PayPal information is up to date.

Credit Card Payments

For credit card payments:

• All transactions are processed through our secure payment gateway
• We use industry-standard SSL encryption to protect your data
• Credit card information is never stored on our servers
• You will receive an email confirmation once the payment is processed

Direct Bank Transfer

For direct bank transfers, please contact our accounting department:

• Email: ask@zaren-flusskreuzfahrten.com
• Phone: +1 (204) 869-9174
• Business Hours: Monday to Friday, 9:00 AM - 5:00 PM CST

Billing Information

Please note:

• All prices are in Canadian Dollars (CAD)
• Applicable taxes will be clearly shown before payment
• A detailed invoice will be sent to your email address
• Payment must be received in full before tour confirmation

Payment Security

Zaren Tours takes payment security seriously:

• All transactions are encrypted using SSL technology
• We comply with PCI DSS requirements
• Regular security audits are conducted
• Multiple fraud prevention measures are in place

Deposit and Final Payment

For tour bookings:

• A 25% deposit is required to secure your booking
• Final payment is due 60 days before tour departure
• For bookings made within 60 days of departure, full payment is required
• Special payment arrangements may be available for group bookings

Questions About Payment?

If you have any questions about our payment policy or need assistance, please contact us: