Shipping Policy

Tour Documentation Delivery

At Zaren Flusskreuzfahrten Tours, we provide fast and efficient delivery of all tour-related documentation and materials. Our shipping service operates Monday through Friday, ensuring you receive your documents in a timely manner before your tour begins.

Our Shipping Standards:

  • Free shipping across Canada
  • No minimum booking value required
  • Shipped from our office in Winnipeg, Manitoba
  • Delivery via Canada Post or courier services
  • Standard delivery time: 3-5 business days
  • Processing time: 48 hours

Tracking Your Documents

Every shipment is carefully monitored throughout its journey. We provide tracking services through our delivery partners to ensure you can track your documents at every step:

  • Tracking number provided via email after processing
  • Real-time status updates
  • Estimated delivery date provided

Digital Delivery

For your convenience, we also provide digital copies of all tour documentation via email. This ensures you have immediate access to your tour information while physical documents are in transit.

Digital Documentation Includes:

  • Tour itinerary
  • Booking confirmation
  • Travel vouchers
  • Important contact information

Contact Information

If you have any questions about your shipment or need to update your delivery information, please contact us:

  • Phone: +1 (204) 869-9174
  • Email: ask@zaren-flusskreuzfahrten.com
  • Address: 116 Chataway Blvd, Winnipeg, MB R3P 0A3, Canada
Important Notice: Due to COVID-19, processing and delivery times may occasionally experience delays. We appreciate your understanding and will keep you informed of any changes to your delivery schedule.